Frequently asked questions
Answers about LincPay's platforms, solutions and products. Can't find what you need? Ask our team.
CBSNexora
Is CBSNexora built specifically for cooperative banks?
Yes. CBSNexora is purpose-built for cooperative banking institutions, including urban and district cooperative banks and rural financial institutions, with capabilities such as share management designed specifically for these banks.
Does CBSNexora automate regulatory reporting?
Yes. The platform automates reporting and monitoring across frameworks including RBI, FIU, XBRL, DICGC, DEAF, CIC, CERSAI and Income Tax, helping banks meet deadlines while maintaining data accuracy and audit readiness.
Can CBSNexora integrate with sponsor banks and payment systems?
Yes. CBSNexora integrates with sponsor banks and payment systems through NEFT, RTGS, NACH, payment gateway integration, sponsor bank connectivity, host-to-host and API-based reconciliation.
Does CBSNexora support digital banking channels?
Yes. It supports mobile banking, Video KYC, doorstep banking, a DDS collection app and digital customer engagement such as Re-KYC notifications and online service requests.
XpressLinc
Which payment rails does XpressLinc support?
XpressLinc supports UPI (issuing and acquiring), IMPS switching, BBPS, AEPS, NFS, card acquiring, merchant acquiring, QR acceptance and e-NACH, with reconciliation and settlement built in.
Is XpressLinc NPCI-compliant?
Yes. The platform is built on NPCI-compliant architecture and is designed to support millions of secure payment transactions while remaining aligned with NPCI guidelines and RBI expectations.
Does XpressLinc support UPI AutoPay and Credit on UPI?
Yes. XpressLinc supports UPI AutoPay mandates for recurring collections, as well as RuPay Credit Card on UPI and Credit Line on UPI.
Who is XpressLinc built for?
XpressLinc is designed for banks, payment aggregators, fintech companies, NBFCs, government services and enterprises that need to issue, acquire and process payments at scale.
LincShield
Is LincShield only an eKYC solution?
No. LincShield is a complete Compliance & Digital Trust Platform that covers customer onboarding, identity verification, CKYC, Video KYC, AML screening, Re-KYC, workflow automation, compliance monitoring and audit readiness.
Can LincShield integrate with existing Core Banking Systems?
Yes. LincShield is built on an API-first architecture and can integrate with CBS platforms, payment systems, mobile applications, CRM platforms and third-party services.
Does LincShield support Video KYC?
Yes. LincShield includes secure Video KYC capabilities with liveness detection, face verification, consent recording and complete audit trails.
Can compliance workflows be customized?
Yes. Organizations can configure approval workflows, document verification processes, compliance reviews, exception handling and authorization hierarchies based on internal policies.
Is LincShield suitable for both banks and NBFCs?
Yes. LincShield is designed for banks, cooperative banks, NBFCs, payment aggregators, fintech companies, insurance providers and other regulated financial institutions.
LincAI
Is LincAI a chatbot?
No. LincAI is an Enterprise Banking Intelligence Platform that applies artificial intelligence across banking operations, payments, fraud detection, compliance, customer analytics, merchant intelligence and executive reporting.
Does LincAI replace existing banking systems?
No. LincAI complements existing systems by integrating with core banking, payment platforms, compliance systems and operational databases to generate insights and automate decision support.
Can LincAI integrate with third-party platforms?
Yes. LincAI is built on an API-first architecture and integrates with banking applications, payment systems, CRM solutions, ERP platforms and data warehouses.
Is LincAI suitable for cooperative banks?
Yes. LincAI is designed to serve cooperative banks, commercial banks, NBFCs, payment aggregators, fintech companies and other financial institutions.
Can LincAI help prevent fraud?
Yes. LincAI continuously analyzes transaction patterns, customer behavior, merchant activity and operational events to identify suspicious activities and provide early risk indicators.
Banking Digital Transformation
Do we have to adopt all four platforms at once?
No. The platforms are integrated but modular — institutions commonly start with core banking, payments or compliance and expand over time through API-first integration.
Is this suitable for cooperative banks?
Yes. The ecosystem is purpose-built for Indian financial institutions, including cooperative, commercial and small finance banks, NBFCs, aggregators and fintechs.
Banking Solutions
Is CBSNexora suitable for cooperative banks?
Yes. It is purpose-built for cooperative banking institutions, including urban and district cooperative banks, with capabilities such as share management designed specifically for them.
Does it automate regulatory reporting?
Yes. CBSNexora automates reporting across RBI, FIU, XBRL, DICGC, CERSAI, CIC and Income Tax frameworks.
Digital Payment Solutions
Which rails are supported?
UPI (issuing and acquiring), IMPS, BBPS, AEPS, NFS, card acquiring, merchant acquiring, QR and e-NACH, with reconciliation and settlement built in.
Is the platform NPCI-compliant?
Yes. XpressLinc is built on NPCI-compliant architecture designed to support millions of secure transactions in line with NPCI guidelines.
Merchant Acceptance
What acceptance modes are supported?
Dynamic QR, Static QR, Bharat QR, SoftPOS and Sound Box, with merchant onboarding, transaction monitoring, settlement tracking and fraud monitoring.
Who is this for?
Payment aggregators, banks, e-commerce and enterprises that onboard and manage merchants accepting UPI and other payments.
Compliance & Risk
Does this cover more than eKYC?
Yes. LincShield covers onboarding, identity verification, CKYC, Video KYC, AML screening, Re-KYC, workflow automation, monitoring and audit readiness.
Can workflows be customized?
Yes. Approval workflows, document verification, compliance reviews, exception handling and authorization hierarchies can be configured to your policies.
AI & Automation
Is LincAI a chatbot?
No. LincAI is an Enterprise Banking Intelligence Platform applying AI across banking, payments, fraud, compliance, customer and merchant analytics and executive reporting.
Does it replace existing systems?
No. It complements them, integrating with core banking, payment, compliance and operational systems to generate insight and automate decision support.
Products
Does the platform support both UPI acquiring and issuing?
Yes. It supports UPI Issuing and UPI Acquiring, along with P2P and P2M payments, Collect, Intent and QR.
Is it NPCI-compliant?
Yes. The platform is built on NPCI-compliant architecture with bank-grade security and real-time processing.
Does it support Credit on UPI?
Yes. It supports RuPay Credit Card on UPI and Credit Line on UPI, plus small-ticket lending flows.
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